We're a small, senior team building the AI + human infrastructure that will run customer service and operations for the next decade. If you want high ownership alongside people who've done this before — come find us.
No layers. No approval chains. Everyone we hire is trusted to make real calls on day one.
Small surface area, short feedback loops. Most ideas are live in front of real queues within a week.
Hybrid hubs in San Francisco, New York, and London, with onsites every six weeks.
Every full-time role includes equity. We win together.
Fully covered medical, dental, and vision for you and dependents.
Minimum 3 weeks enforced. We also close the company for a week at year-end.
$3,000 to set up your workspace — plus annual refresh.
$2,500 a year for books, conferences, and courses.
Company-wide gatherings every six weeks in our hubs.
16 weeks fully paid for all new parents.
Generous match vested from day one.
14 roles across 3 offices
If you're exceptional and aligned with our mission, we'll make a role.
Get in touch →